Frequently asked questions
Placing my order
So, how does it work?
You can purchase meals during the ordering window, Fridays 8am - Sundays 12pm.
The menu options are updated every week so you don't get bored with the options!
Pickup for meals is at Underdog Nutrition (4500 Wigwam Blvd) on Wednesdays, 6pm - 6:30pm.
are there multiple options for breakfast?
As of right now, there is one breakfast option per week.
Enjoying My Meals
How do I heat my meals? - Refer to the meal info sheet for meal-specific heating instructions when using a microwave or oven (for applicable meals). Follow the preparation instructions on the sheet and reheat until the meal reaches an internal temperature of 165° F. Heating times can vary depending on your microwave/oven. Note: Our meals and packaging are not designed to be heated in a convection or toaster oven. Can I heat my meals in an oven? - Refer to the meal info sheet for meal-specific heating instructions, including if your meal can be heated in an oven. Follow the preparation instructions on the sheet and reheat until the meal reaches an internal temperature of 165° F. Heating times can vary depending on your microwave/oven. Tip: If using an oven to heat up your meal (check your meal info sheet for applicability), we recommend using a sheet pan so it is easy to get out once hot! Note: Our meals and packaging are not designed to be heated in a convection or toaster oven. Do you change your meals on your menu? - We sure do! Our menu changes every week, and we currently add 2-3 new meals to our menu each week. Menus are updated every Monday. Can I customize my meals? - YES! We offer the option to select lower carb versions of each meal and higher protein versions of each meal. View more info on our products page! How long do meals last? - Your meals will stay fresh for a full 7 days in the fridge.
What if I'm unhappy with one of my meals?
If you're unhappy with one or more of your meals, please reach out to the Customer Experience here!
Allergen Notice: Please be aware that this meal may have come into contact with common allergens including dairy, gluten, tree nuts, peanuts, soy, and eggs. While we take steps to minimize the risk of cross-contamination, we cannot guarantee that any of our dishes are completely free from allergens. If you have a food allergy, please consider this information carefully.
how do i store meals?
When your order is delivered, unpack your meals and slide them right into your fridge. Yep, that's it! Our meals are intended to be enjoyed fresh for optimal quality, we do not recommend freezing.
Note: Meals are fresh and delicious for 7 days after pickup.
How do i get my meals?
Meal pickup is every Wednesday from 6pm - 6:30pm at Underdog Nutrition.
receiving My Meals
Still have questions? reach out!
